Service Market
10
+ year
Xuan Yi New Materials (Qingdao) Co., Ltd. is committed to providing high-quality smelting materials to the global market. Our market coverage is wide, including but not limited to the following key markets:
We have more than ten years of experience in serving the international market and have established solid cooperative relationships with customers in many countries and regions. These countries include South Korea, Japan, Philippines, Malaysia, Thailand, the Middle East, Turkey, France, etc.
Our goal is to achieve global market coverage and provide excellent support and solutions to customers in various industries around the world. We actively explore new markets and continue to expand our global influence.
01
Steel industry
The steel industry is one of our core markets. We provide high-quality smelting materials for large-scale key steel mills to support their production processes.
02
Electronics industry
The electronics industry has a growing demand for high-purity materials, and we provide electronics manufacturers with materials that meet high standards.
03
Energy industry
In energy production and transformation, we provide energy companies with materials to help them achieve greater efficiency and sustainability.
04
Automobile industry
Automobile manufacturers' demand for smelted materials is also increasing, and we support automobile manufacturers' production and innovation.
Cooperation Process
01
Requirements confirmation
Buyers or end customers contact us first with their needs and specifications. Our sales team communicates with customers to confirm details such as product specifications, quantities, and delivery times.
02
Quotation and Negotiation
Our sales team provides detailed quotations based on customer needs, including price, delivery terms and payment terms. If required, we can negotiate prices and terms to ensure the client's budget and requirements are met.
03
Order Confirmation
As long as the customer accepts the quote and is satisfied with the terms, they will send us a formal order confirmation.
04
Production and customization
We start production based on customer orders, and if customization is required, we produce materials according to customer specifications.
05
Quality Inspection
Before leaving the factory, we will conduct strict quality inspections on the materials produced to ensure that they meet the standards and requirements of our customers.
06
Delivery
We will deliver the products to the customers according to the agreed-upon delivery date. We prioritize punctuality in delivery to ensure that our customers' production and projects are not disrupted.
07
After-sales service
Once the delivery is completed, we also provide after-sales service to address any potential issues or needs that may arise.
After-sales service
Technical support
We provide comprehensive technical support to ensure that customers can use our products correctly and solve any technical problems they may encounter during use.
Problem solved
If customers encounter any problems or difficulties when using the product, our team will actively respond and assist in solving them to ensure that the customer's needs are met.
Tracking and feedback
We establish close ties with our customers and regularly track their satisfaction and feedback to continuously improve our products and services.
Regular maintenance
For products that require regular maintenance, we can provide maintenance plans to ensure long-term performance and reliability of the product.
Spare parts supply
We provide original spare parts supply to ensure that customers have timely access to the parts they need when they need them.
Training Services
For customers who need training, we provide training services on product use and maintenance to help customers make the most of our products.
Keep improve
We actively listen to our customers' suggestions and feedback and use this information for product improvement and service improvement to meet our customers' changing needs.
